About this role
Customer Support/Service Representative II at Ferro. Location: Mayfield Heights, Ohio, United States. Role: responding inquiries, processing orders, coordinating shipments Requirements: High school diploma/GED, 1+ year administrative or customer service experience, strong communication and problem-solving, proficiency with CRM/ERP systems, ability to prioritize tasks and maintain accuracy. Category: Customer Service Seniority: Entry Level Tools: CRM, ERP, SAP Commitment: Full Time Workplace: Onsite Languages: English