About this role
Senior Technical Support Representative at AVI-SPL. Location: Gurugram, Haryana, India. Role: providing support, troubleshooting AV, performing testing Requirements: Experience with AV and videoconference technologies (Microsoft Teams, Crestron, AMX, Bi-Amp, Q-SYS, Logi), troubleshooting, remote end-user support, basic computer skills, strong communication, and customer service. Minimum high school diploma or equivalent. Category: Customer Service Seniority: Mid Level Tools: Microsoft Teams, Microsoft Teams Admin Center, Microsoft Teams Live, Microsoft Intune, Microsoft MTR Flex, Microsoft Windows 10 RDP, Crestron, Crestron Toolbox, Crestron Remote, AMX, Bi-Amp, Biamp Tesira SW, Q-SYS, Logi, TAP systems, Zoom, WebEx, Cisco meeting place Commitment: Full Time Workplace: Remote Languages: English