About this role
Customer Experience Representative at Dr. Killigan's, Inc.. Location: Redding, California, United States. Role: answering inquiries, resolving problems, updating accounts Requirements: Remote CX role requiring strong verbal/written skills, customer service experience (2 years preferred), proficiency with Mac systems and tools (Gorgias, Monday.com, Google Workspace), Shopify and marketplace platforms. Category: Customer Service Seniority: Entry Level Tools: Mac systems, Gorgias, Monday.com, Google Workspace, Shopify, Amazon Seller Central Messages, Amazon, Junip, Deposco/Launch, Recharge.Launch, Skio, Slack, Gmail, Meta Desktop Suite, SocialSnowball, Klayvio, 1Text Commitment: Part Time Workplace: Remote Languages: English