About this role
Customer Excellence Representative (German language) at Ironmountain. Location: Cluj-Napoca, /, Romania. Role: handling inquiries, processing orders, resolving complaints Requirements: Advanced PC skills (Microsoft Office), CRM experience (Salesforce a plus), administrative knowledge, advanced German and English, strong written/verbal communication, customer focus, critical thinking, and ability to prioritize. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Salesforce, IM Connect Commitment: Full Time Workplace: Onsite Languages: German, English