About this role
Customer Support Representative at iClassPro Inc. Location: Longview, Texas, United States. Role: responding inquiries, troubleshooting issues, documenting interactions Requirements: 2+ years customer support experience, strong verbal and written communication, problem-solving skills, experience with CRM/help desk platforms a plus, ability to work some Saturdays, and accurate documentation skills. Category: Customer Service Seniority: Entry Level Tools: CRM, Culture Index, E-Verify Commitment: Full Time Workplace: Onsite Languages: English