About this role
Customer Support Representative at UP Entertainment. Location: Atlanta, Georgia, United States. Role: responding inquiries, troubleshooting issues, monitoring trends Requirements: High school diploma, 2+ years customer-facing experience, strong written/verbal communication, familiarity with SVOD technology, experience with Zendesk and Microsoft Office, and queue management skills. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Microsoft Outlook, Microsoft Word, Microsoft Excel, Looker, Tableau, Roku, Apple TV, Fire TV, iOS, Android, Amazon Fire, Xbox, Tizen Commitment: Full Time Workplace: Hybrid Languages: English