About this role
Technical Support Representative - In Office at HomePro. Location: Carrollton, Texas, United States. Role: diagnosing issues, responding inquiries, documenting interactions Requirements: Provide technical support for home automation systems; diagnose and resolve issues; assist customers via phone and email; document interactions; collaborate with teams. Category: Information Technology Seniority: Entry Level Tools: CRM software, ticketing systems Commitment: Full Time Workplace: Onsite Languages: English