About this role
Guest Experience Representative at Berkshire East Ski Resort. Location: Charlemont, Massachusetts, United States. Role: welcoming guests, processing reservations, handling payments Requirements: Customer-facing role handling reservations, payments, phone and email inquiries, using FareHarbor and Intouch, Google Drive/Sheets/Docs and Microsoft Word/Excel; weekend and holiday availability required; strong communication and organizational skills; comfortable cold calling. Category: Customer Service Seniority: Entry Level Tools: FareHarbor, Intouch, Google Drive, Google Sheets, Google Docs, Microsoft Word, Microsoft Excel Commitment: Part Time Workplace: Onsite Languages: English