About this role
Customer Support Representative III at Sinch. Location: Manila, National Capital Region, Philippines. Role: responding customers, troubleshooting issues, writing documentation Requirements: Primary English speaker, 1+ year live chat support for a SaaS platform (2+ years customer support preferred), strong communication and critical thinking, familiarity with chat/CRM platforms, ability to learn software quickly, bachelor's degree preferred. Category: Customer Service Seniority: Entry Level Tools: SimpleTexting Commitment: Full Time Workplace: Remote Languages: English