About this role
Customer Care Representative at Metergysolutions. Location: Toronto, Ontario, Canada. Role: resolving billing, managing escalations, documenting interactions Requirements: 2+ years inbound call center experience, high school diploma, strong critical thinking and attention to detail, proficiency with Microsoft Word/Excel, experience with Oracle CCB/Genesys Cloud/SharePoint is an asset, clear English communication. Category: Customer Service Seniority: Entry Level Tools: Oracle CCB, Genesys Cloud, SharePoint, Microsoft Word, Microsoft Excel Commitment: Temporary Workplace: Onsite Languages: English