About this role
Service Resolution Represenative at Livenation. Location: Auckland, Auckland, New Zealand. Role: resolving queries, investigating claims, liaising stakeholders Requirements: Customer-service background; ability to investigate and resolve escalations, liaise with internal stakeholders, work rotating roster (including nights, weekends, public holidays); police clearance required; familiarity with Ticketmaster/Zendesk desirable. Category: Customer Service Seniority: Entry Level Tools: Ticketmaster, Zendesk, Moshtix Certifications: police clearance Commitment: Full Time Workplace: Onsite Languages: English