About this role
Service Resolution Representative at Livenation. Location: Melbourne or Auckland. Role: resolving issues, liaising clients, monitoring mailboxes Requirements: Customer-service experience, ability to resolve escalations, monitor Zendesk/mailboxes, liaise with stakeholders, work rotating roster including nights, weekends and public holidays; police clearance required for PCI compliance. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Ticketmaster, Moshtix Certifications: police clearance Commitment: Full Time Workplace: Onsite Languages: English