About this role
CUSTOMER SERVICE REPRESENTATIVE at Lakeland Monroe Group. Location: Grand Rapids, Michigan, United States. Role: resolving issues, processing shipments, maintaining records Requirements: Respond to customer inquiries, resolve complaints, prepare shipping schedules/transactions and ASNs, maintain records, support A/R, use MRP/Plex/EDI and Microsoft Office; 6 months–2 years related experience or HS/AA education; able to lift 25 lbs. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, Plex, MRP, EDI Commitment: Full Time Workplace: Onsite Languages: English