About this role
Senior Customer Service Representative at Cubic. Location: Fort Washington, Pennsylvania, United States. Role: handling inquiries, resolving escalations, mentoring colleagues Requirements: High school diploma required, 1–2 years customer service experience (call center preferred), ability to handle complex/escalated issues, strong communication and problem-solving, proficiency with computer systems and CRM platforms, availability for extended hours/weekends/holidays. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: tc, English