About this role
Customer Service Representative at Probegroup. Location: Taguig City, Cavite, Philippines. Role: Interact with customers, Resolve inquiries, Promote self-service Requirements: Provide voice and live chat support to mobile customers; assist with activation/cancellation, account setup, and billing inquiries; handle complaints and promote self-service options; record and escalate issues; cross-sell products; adhere to schedules. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Onsite Languages: English