About this role
Guest Relations Representative at Gun Lake Casino Resort. Location: Wayland, Michigan, United States. Role: assisting guests, resolving inquiries, upselling services Requirements: 21+ years old, high school diploma/GED, 6 months customer service or call center experience, ability to obtain a gaming license, strong verbal/written communication, ability to lift up to 50 lbs, manual dexterity, US work authorization, pass background and drug screen. Category: Customer Service Seniority: Entry Level Tools: multi-line phone system, handheld radios Certifications: gaming Commitment: Full Time Workplace: Onsite Languages: English