About this role
Call Center Representative at AmeriCU Credit Union. Location: Rome, New York, United States. Role: handle interactions, build relationships, process applications Requirements: Customer service, multitasking, and communication skills; experience with phone, chat, email; familiarity with digital banking; compliant with BSA/SAFE; knowledge of loan/financial products. Category: Customer Service Seniority: Entry Level Tools: CRM, core banking system, NMLS, digital banking tools, multichannel communications Certifications: nmls Commitment: Full Time Workplace: Onsite Languages: English