About this role
Call Center Representative at AmeriCU Credit Union. Location: Liverpool, New York, United States. Role: Handle inquiries, Assist members, Process applications Requirements: Handle high-volume member interactions via phone, chat, email; deliver service, advise on products, process loans, and ensure compliance (BSA, SAFE Act, NMLS). Category: Customer Service Seniority: No Prior Experience Required Tools: CRM, Core banking, NMLS system, Digital banking tools Certifications: nmls Commitment: Full Time Workplace: Onsite Languages: English