About this role
Bilingual Spanish Service Center Representative at Foresters. Location: Canada or Toronto. Role: answering inquiries, processing payments, resolving issues Requirements: 3+ years customer service experience; English and Spanish proficiency; post-secondary education an asset; experience with CRM, payment/back-office processing, contact center KPIs, and ability to work rotating day shifts with occasional overtime and holiday coverage. Category: Customer Service Seniority: Mid Level Tools: CRM Commitment: Full Time Workplace: Remote Languages: English, Spanish