About this role
Client Service Representative at Health Care for the Homeless. Location: Baltimore, Maryland, United States. Role: greeting clients, managing intake, scheduling appointments Requirements: High school diploma/GED and 1 year customer service experience required. Experience with people experiencing homelessness, medical/insurance databases, EMR familiarity, excellent verbal/written communication, confidentiality, and de-escalation training preferred. Spanish bilingual highly preferred. Category: Customer Service Seniority: Entry Level Tools: Electronic Medical Records (EMR) Certifications: de-escalation training Commitment: Full Time Workplace: Onsite Languages: English, Spanish