About this role
Guest Service Representative at Kana Hotel Group. Location: Gatlinburg, Tennessee, United States. Role: greeting guests, processing payments, resolving complaints Requirements: 1+ year hospitality/customer service experience, cash and credit card handling, high school diploma/GED preferred, attention to detail, strong communication, ability to work varied shifts including evenings, weekends, and holidays. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English