About this role
Server Support Representative at IONOS EN. Location: Cebu City, Cebu, Philippines. Role: answering calls, responding emails, troubleshooting systems Requirements: Handling customer phone and email support, solving technical issues, knowledge of TCP/IP protocols (HTTP, DNS, FTP, SSH, RDP) and web hosting software (IIS, Apache), strong customer service and communication skills. Category: Customer Service Seniority: Entry Level Tools: TCP/IP, HTTP, DNS, FTP, SSH, RDP, IIS, Apache Commitment: Full Time Workplace: Onsite Languages: English