About this role
Technical Support Representative at VALD. Location: Charlotte, North Carolina, United States. Role: providing support, diagnosing issues, liaising teams Requirements: Provide product expert support for VALD suite; strong written/oral communication, customer empathy, problem-solving, technical/client support experience, US work authorization and ability to travel to Australia for onboarding, availability for offset workweek including weekends. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English