About this role
Customer Service Representative at Williams-Sonoma Inc.. Location: Fort Worth, Texas, United States. Role: handling inquiries, resolving issues, approving adjustments Requirements: 1+ year customer service experience; strong communication, de-escalation and problem-solving skills; tech-savvy with ability to use multiple systems. Must have a qualifying desktop/laptop, Google Chrome, wired USB headset, 6+ GB RAM and 1920x1080 display. Category: Customer Service Seniority: Entry Level Tools: Windows 11, macOS 13, Google Chrome, Microsoft Defender Commitment: Full Time Workplace: Remote Languages: English