About this role
Call Center Representative-CMH Call Center at Carle Health. Location: Peoria, Illinois, United States. Role: handling calls, directing calls, monitoring alarms Requirements: Customer service experience; efficient switchboard and paging operation; maintain high answer/ON-position metrics; verify caller identity; follow call scripts and emergency code procedures. Category: Customer Service Seniority: Entry Level Tools: CCTV, fax, intercom, paging system Commitment: Full Time Workplace: Onsite Languages: English