About this role
Customer Care Representative at Fedex. Location: Mumbai or India. Role: completing processes, identifying anomalies, escalating issues Requirements: Completing defined processes to deadlines with accuracy and compliance, identifying anomalies and resolving or escalating complex issues; strong interpersonal, written and verbal communication, teamwork, Microsoft Office and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English