About this role
Technical Services Representative at Carrier. Location: Langley or Canada or United States. Role: providing support, documenting interactions, troubleshooting equipment Requirements: High school diploma, 1+ years technical troubleshooting or customer service and 1+ years HVAC/technical industry experience; able to read diagrams and use diagnostic tools; strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: Salesforce Service Cloud, SAP, Microsoft PowerPoint, Microsoft Office, Google applications, multimeter, manometer, combustion analyzer Commitment: Full Time Workplace: Hybrid Languages: English