About this role
Guest Service Representative at Middletown Hotel Management. Location: Columbus, Ohio, United States. Role: serving guests, resolving issues, updating records Requirements: 2+ years customer service experience, Associate's in business administration preferred; proficiency with Microsoft Office and multi-line phone; detail-oriented, able to stand for extended periods, strong communication and de-escalation skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English