About this role
Technical Service Representative at Douglas Dynamics. Location: Milwaukee, Wisconsin, United States. Role: Answer calls, Process RMAs, Train customers Requirements: Associate’s degree or equivalent, or high school diploma/equivalent; 6 months–1 year hydraulic/12V electrical experience preferred; manufacturing experience helpful. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, ERP system, CRM software, Warranty Database, Proprietary software Certifications: forklift Commitment: Full Time Workplace: Onsite Languages: English