About this role
Technical Support Representative at Brady Corporation. Location: Cranberry Township or Pittsburgh. Role: supporting customers, resolving cases, escalating issues Requirements: Provide advanced product support for automated laser engraving and pin marking systems via phone, email, and case management; document and resolve cases with a goal of closing 90%; maintain professional customer relations; travel for training as needed. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English