About this role
Call Center Representative at EYECARE SERVICES PARTNERS MANAGEMENT, LLC. Location: Dallas, Texas, United States. Role: answering calls, resolving issues, documenting interactions Requirements: High school diploma or equivalent; customer service/call center experience preferred; knowledge of medical/vision insurance and EMR/EHR/EPM/NextGen preferred; strong verbal/written communication, problem-solving, and CRM documentation skills. Category: Customer Service Seniority: No Prior Experience Required Tools: EMR/EHR, EPM, NextGen, CRM Commitment: Full Time Workplace: Onsite Languages: English