About this role
IT Support Representative at Employer. Location: Austin, Texas, United States. Role: User support, Troubleshoot issues, Onboard users Requirements: 1-3 years IT support, Associate/Bachelor in IT or equivalent, Windows/macOS, Microsoft 365, basic networking, strong troubleshooting, good comms, certifications preferred. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, Microsoft 365, VPN, TCP/IP, DNS, DHCP, Active Directory, IT ticketing system Certifications: comptia a+, comptia network+ Commitment: Full Time Workplace: Onsite Languages: English