About this role
Escalations Representative (CBM) at Wells Fargo. Location: Taguig, Metro Manila, Philippines. Role: supporting customers, investigating issues, processing transactions Requirements: 1+ year customer contact experience in financial services; handle inquiries/complaints, investigate issues, process complex transactions, classify risks, and escalate non-routine concerns; must attend full training and work rotating shifts in Taguig City. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English