About this role
Customer Service Representative II at Overhead Door. Location: Lewisville, Texas, United States. Role: troubleshooting products, de-escalating customers, documenting issues Requirements: 1+ year customer service experience in a technical call center, working knowledge of wireless networks and mobile platforms (Android/iOS), strong telephone communication and problem-solving, schedule flexibility, ability to meet department goals. Category: Customer Service Seniority: Entry Level Tools: Android, iOS, Bluetooth, RF tags, WiFi Commitment: Full Time Workplace: Onsite Languages: English