About this role
Claims Senior Representative at Cigna. Location: Bengaluru, Karnataka, India. Role: handling cases, reviewing data, coaching colleagues Requirements: 4+ years claims or related operations experience; strong SOP and system knowledge; ability to manage complex escalated cases, perform quality reviews, identify risks, and coach colleagues; strong analytical and communication skills; fluent English. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English