About this role
Customer Service Representative-16 at UPS. Location: Pune, Maharashtra, India. Role: handling calls, resolving queries, documenting interactions Requirements: Provide customer support via calls, chats, and email; excellent English communication, basic MS Office proficiency, graduation required; US-based customer service experience preferred; willing to work night and weekend shifts onsite. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English