About this role
Bilingual Medical Call Center Representative at Redefine Healthcare. Location: Matawan, New Jersey, United States. Role: answering calls, scheduling appointments, de-escalating situations Requirements: Bilingual call center representative with 2+ years recent medical call center or medical office experience, strong communication and de-escalation skills, knowledge of insurance/medical terminology, and proficiency with Microsoft Office and EHR systems. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, EHR, Athena EHR Commitment: Full Time Workplace: Onsite Languages: English