About this role
Technical Support Representative at Generac. Location: Waukesha or South Portland or North Billerica or Reno. Role: Answer calls, Troubleshoot issues, Document notes Requirements: Provide technical support to authorized dealer network; troubleshoot and resolve technical service issues; document and track requests; mentor less experienced representatives. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office, Warranty systems Commitment: Full Time Workplace: Onsite Languages: English