About this role
Bilingual Senior Customer Service Representative at Alliance. Location: Mississauga, Ontario, Canada. Role: handling calls, coaching agents, resolving escalations Requirements: High school diploma minimum with 1+ years customer service experience in automotive finance; bilingual preferred; proficiency with Microsoft Word/Excel/Outlook and adapting to new systems; strong communication and multitasking skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English