About this role
Customer Service Representative at U.S. Pharmacopeial Convention (USP). Location: Hyderabad, Telangana, India. Role: Answer inquiries, Process orders, Coordinate shipments Requirements: Bachelor's degree; minimum 2 years in customer service or order-to-cash; English fluency; proficient with Microsoft Office; able to work flexible hours including night shift; experience in B2B/B2C contact centers. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Oracle ERP (desirable), Salesforce (CRM) (preferred) Commitment: Full Time Workplace: Onsite Languages: English