About this role
Bilingual Italian-English Player Support Representative - Talent Pooling at Side. Location: Philippines. Role: Responding inquiries, Troubleshooting issues, Documenting tickets Requirements: Bilingual in English and Italian; tech and support experience; strong problem-solving, empathy, and clear communication; remote customer support; ticketing systems familiarity. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Salesforce, Ticketing systems Commitment: Contract Workplace: Remote Languages: English, Italian