About this role
Sachbearbeitung (m/w/d) Kundenservice (Hamburg, HH, DE, 21035) at Nagel-Group – Connecting the world of food®. Location: Hamburg, Hamburg, Germany. Role: monitoring customers, processing complaints, tracking shipments Requirements: Handling customer monitoring and support, processing driver reports and freight documents, managing customer complaints, creating customer statistics, and monitoring shipment schedules. Requires vocational training (ideally forwarding/logistics), customer experience, Microsoft Office and transport management system skills, and German and English. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Transport Management System Commitment: Full Time, Part Time Workplace: Onsite Languages: German, English