About this role
Customer Service Representative at Cityside Fiber. Location: Irvine, California, United States. Role: resolve inquiries, coordinate orders, respond inquiries Requirements: 2+ years of B2C customer service in telecom/networking; 2+ years of technical support; startup experience; strong communication; problem-solving; familiarity with IP/IoT/Wi-Fi; CRM tools. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, JIRA, CRM platforms, GoTo, GoTo or similar CRM platforms Commitment: Full Time Workplace: Onsite Languages: English