About this role
Help Desk Representative Hybrid Frisco, Tx at Ncratleos. Location: Frisco or Atlanta. Role: answering calls, creating tickets, troubleshooting issues Requirements: High school diploma or equivalent required (bachelor's preferred). 1+ year call center/customer service experience required, technical preferred. Proficient with Windows XP, Microsoft Outlook/Word/Excel, 50 WPM typing, able to work varied shifts; background checks required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, ADP Self Service, CORE, Device Manager, Windows XP, Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English