About this role
Monitoring & Dispatch Representative at Viasat, Inc.. Location: United States or College Station or San Jose or New York City or North Dakota or Vermont or Rhode Island. Role: providing support, monitoring systems, scheduling dispatches Requirements: Tier-2 technical support for Wi‑Fi/wired networks; 4+ years customer-facing support; working familiarity with PC and mobile networking; general-to-intermediate TC/IP knowledge; 35+ WPM typing; willing to work 24x7 shifts and attend training. Category: Customer Service Seniority: Mid Level Tools: TC/IP Commitment: Full Time Workplace: Remote Languages: English