About this role
Customer Service Representative at ABC Industries. Location: United States. Role: taking ownership, troubleshooting issues, documenting knowledge Requirements: Handles customer inquiries, troubleshoots issues, escalates when needed, documents solutions, and contributes to continual process improvement; requires strong communication, technical aptitude, multitasking, attention to detail, and SLA adherence. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English