About this role
Customer Service Representative (McAllen) at Texas Workforce Commission. Location: McAllen, Texas, United States. Role: processing claims, resolving inquiries, entering data Requirements: Six months customer service/clerical or call-center experience; complete CSR II training; strong phone etiquette, data entry and typing (40 WPM) skills; knowledge of UI program rules; Microsoft Word/Excel/Outlook/Internet Explorer; bilingual (English/Spanish) preferred; Texas residency or willingness to relocate; no visa sponsorship. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet Explorer Commitment: Full Time Workplace: Onsite Languages: English, Spanish