About this role
Audience Services Representative at WETA. Location: Arlington, Virginia, United States. Role: answering calls, resolving issues, recording interactions Requirements: Provide frontline donor and audience customer service, resolve contributor and membership issues, enter interactions into CRM, support fundraising, work hybrid (2 days onsite), AA preferred, strong communication and multitasking skills. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English