About this role
Customer Service Representative at Sila. Location: Jackson or Northfield. Role: answering calls, scheduling appointments, documenting notes Requirements: Answer inbound calls/texts/chats, schedule service appointments, create and maintain customer records in CRM, coordinate with dispatch/field teams, and provide calm, professional support; ServiceTitan experience is a plus. Category: Customer Service Seniority: Entry Level Tools: ServiceTitan, CRM Commitment: Full Time Workplace: Onsite Languages: English