About this role
Technical Services Representative at Carrier. Location: Langley or British Columbia or Canada or United States. Role: providing support, documenting interactions, developing training Requirements: High School/GED and 1+ years technical troubleshooting or customer service experience; 1+ years HVAC or technical industry experience; able to use Salesforce Service Cloud and SAP; read piping/wiring diagrams; use multimeter, manometer, combustion analyzer; strong communication and problem-solving. Category: Customer Service Seniority: Entry Level Tools: Salesforce Service Cloud, SAP, Microsoft PowerPoint, Microsoft Office, Google applications, multimeter, manometer, combustion analyzer Commitment: Full Time Workplace: Hybrid Languages: English